From Start to Finish

Step 1

Initial design is created and sent to you along with a quote.
This may involve our Design Consultation service if you have requested it.

Step 2

50% deposit is paid by you

Step 3

Site visit for technical survey (if we are installing your kitchen)

Step 4

Amendments are made to the design (if required)

Step 5

Final decisions on colours, handles and worktops are made by you

Step 6

You receive the final plans to sign off and return

Step 7

Around 1 week after we have received your signed-off plans our Customer Care team will call you to discuss a delivery window
n.b. The approximate 10-week production period starts from this point

Step 8

Around 4 weeks prior to the delivery window our Customer Care team will call you to arrange precise delivery and installation dates

Step 9

You pay the balance owing by 3 weeks before delivery

Step 10

Delivery

Step 11

Installation (1-3 days later)

Step 12

Template for worktop by Shaker Stone

Step 13

7- 10 working days later: delivery and fit of worktops

Step 14

Touch-up painter visit if required