Our installation service is for a “dry kitchen fit” – you’ll need access to your own plumber and electrician to ensure that everything is connected smoothly after we’ve installed your cabinets and worktops. You must also ensure that your floor is fitted and level, all walls and plastering is completed and fully dry and that your “first fix” plumbing and electricity are located in the correct positions.
Please ensure that everything is ready for installation. If it isn’t, we may
have to apply a failed-installation charge – which is in nobody’s interests! It is also critical that the room measurements have not changed form the ones of which you advised us at sign-off.
We deliver nationwide and offer several delivery packages based on your location and the type of delivery service you need.
Our Bronze Service is the most cost-effective option. This is a kerbside delivery. Silver Service is normally quoted when we are installing and includes delivery to a ground floor kitchen but packaging is not removed. Gold service will get your kitchen up to a second floor and Platinum Service is the same as Gold but we’ll also remove and dispose of any packaging of your new kitchen cabinets and appliances.
Please consider that we will require parking or parking vouchers, and also that it is the customer’s responsibility to check that your doorways are wide enough to get the kitchen cabinets inside – particularly four door larder cabinets and any corner cabinets. If your house has particularly small doorways, it’s important you let is know well in advance. Most standard size doorways should be absolutely fine.
We will give you a provisional date that your cabinets will be ready for collection. This will usually be 10-14 weeks from order confirmation. To keep costs down, we ask customers to collect their cabinets within 3 days of the arrival date.